The Teaching and Learning Services group offers comprehensive instructional support, innovative spaces, and an array of services that promote digital fluencies and the creative use of technology.
Courseware Support provides training, help, and instructional design services for faculty, students, and staff who use Canvas , Penn’s centrally-provided learning management system, and related instructional technologies. Through these efforts, Courseware Support collaborates with colleagues in 10 of the 12 schools and centers at Penn. Additionally, Courseware Support manages the administration of Canvas and works closely with Instructure, its parent company, to ensure a high-quality user experience. Whether you are a faculty member who wants to try something new in Canvas, a TA who has questions about the Canvas gradebook, or a student who needs help troubleshooting a Canvas issue, Courseware Support can assist. Please email firstname.lastname@example.org.
Throughout the year, TRL offers a wide variety of technology workshops for beginners and advanced users. Workshops cover a range of software, including Excel, Photoshop, ArcGIS, and much more. Many workshops are hands-on, and all equipment is provided. Private workshops for classes and departments can also be customized by request. In addition, staff are available by appointment to provide one-on-one support on a variety of software and technology applications. Public workshops are offered throughout the year as well and are included on the Workshop Calendar.
At the Penn Libraries, members of the Penn community have access to resources to complete every stage of their media production projects. The Vitale Digital Media Lab and the Hechtman Recording Studio, both located in Van Pelt-Dietrich Library Center, are equipped with cutting edge equipment and technology. Vitale Digital Media Lab staff are available for one-on-one consultations and also lead workshops on popular media production software, including Adobe Premiere, Photoshop, InDesign, Illustrator, Audition, iMovie, and more. In addition to public instruction, staff can design custom workshops to groups of 5+ people on most applications, resources, and tools.
TEACHING AND LEARNING SPACES
TRL manages teaching and learning spaces—including the Collaborative Classroom and the Vitale Digital Media Lab—that are equipped with technology and features to support active learning and innovative pedagogy. Group study rooms are also available in Weigle Information Commons and in the Education Commons. Staff at both locations provide a number of services that promote student learning and use of technology.